Last updated 04/18/2022
The FLAVOURS INSTANT BENEFIT loyalty program is a service implemented by LOUVRE HOTELS GROUP, and is accessible, with the same login and the same password, through the Internet on the following booking platforms
These platforms (hereinafter collectively referred to as " Platforms ") are administered by LOUVRE HOTELS GROUP, a simplified joint-stock company, registered with the Nanterre RCS under number 309 071 942, whose head office is located at Tour Voltaire, 1 place des Degrés, 92800 Puteaux / La Défense (hereinafter " LOUVRE HOTELS " or "“ LHG").
LOUVRE HOTELS is providing its clients with a Loyalty Program that allows the company to offer a discount to its guests at the time of booking (hereafter known as “ the Program ”) :
1. ACCEPTANCE OF TERMS AND CONDITIONS
Guests who already have a customer account created on the websites www.kyriad.com, www.campanile.com and www.premiereclasse.com will automatically be able to benefit from the Program Services on the Platforms from the moment they receive an e-mail informing them of the evolution of the proposed Program in relation to their account and inviting them to consult the Program’s Terms and Conditions.
The terms defined below beginning with capital letters and used in the singular or plural shall have the following meanings :
The present Terms and Conditions, as well as the documents to which they refer, aim to define the conditions, rights, obligations, responsibilities and limits that are applicable to any use of the Program, by any Member (above and hereafter known as “ Terms and Conditions ”)
4. PROGRAM ENROLLMENT CONDITIONS AND METHODS
The Program is offered to any Guest, person, of legal age, and / or capable according to the legislation of his country. It cannot be used by legal/corporate entities.
The User who wishes to become a Member must have a valid individual e-mail address
A Member can enroll in the Program only one time; multiple Accounts are prohibited.
LOUVRE HOTELS reserves the right to request any document that can prove the person’s identity.
4.2 FREE OF CHARGE
Enrollment in the Program is free of charge.
4.3 PROGRAM ENROLLMENT
4.3.1 HOW TO ENROLL
To enroll and become a Program Member, the user must create an online account on one of the Platforms.
Access and use of the Services are subject to the creation of an Account by the Member who can connect to it through his login - it cannot be anything other than his e-mail address and his password.
The Member is required to provide the requested information. The Member agrees to transmit accurate, true, complete and up-to-date information, particularly concerning his or her identity and contact information.
To confirm his request to create an account in the Program, the user must validate the Account creation form by accepting the " Terms " or " Terms and Conditions " depending on the Platform used.
The user is then informed by email of the creation of his Account.
The definitive validation of the creation of the Account entails the full and whole acceptance of the present Terms and Conditions. Once his or her enrollment is confirmed, the Member will be able to access his or her account from the Platforms.
4.3.2 ENROLLMENT DATA
Enrollment in the Program involves the Member filling out the application available online. The following fields are mandatory:
We recommend that the Member to configure their password as follows : minimum of 8 characters and four different types (uppercase letter, a lowercase letter, a number, a special character.)
Applications containing incomplete or erroneous data shall not be considered.
The Member is responsible for the accuracy of the data that he or she provides and must inform LHG, as soon as possible, of any changes to data.
The Member can update or modify his or her data from his or her Account. In addition, the Member has the possibility to request the termination of his membership to the Program by sending a letter to the following address :
LOUVRE HOTELS GROUP
1, Place des Degrés
92800 Puteaux/La Défense
Or by e-mail : firstname.lastname@example.org
5. LOOK AND FEEL OF THE FLAVOURS INSTANT BENEFIT PROGRAM
5.1 5% TO 10% DISCOUNT
By signing up the Program, this enables the Member making a Booking on the Platforms to benefit from a 10% discount on the public rate (excluding local taxes and miscellaneous expenses), with the exception of PREMIERE CLASSE Establishments, where the discount is 5%.
The Member rate is available on the Eligible Offers in the participating hotels, subject to availability of said rate. This rate can be cumulative with a series of promotional offers. In the event that the Member has bookied at a non-Member rate, the 10% or 5% discount cannot be applied retroactively.
In accordance with our Terms & Conditions and the communication sent by LOUVRE HOTELS to members of the Pass For You program, The Pass For You loyalty program from LOUVRE HOTELS GROUP has ended from July 1, 2020, it will no longer be possible to become a member of the Pass For You loyalty program.
Guests with a Pass For You card that are still valid and have created a “Flavours Instant Benefit” account on the Platforms will benefit from the following rate advantages:
All of the benefits from the Pass For You card have definitely expired the 12/31/2021.
Please consult the General Terms and Conditions of the Pass For You loyalty program by clicking on the following link: https://www.passforyou.com/conditions-generales-de-vente
5.2 SPECIAL OFFERS
LOUVRE HOTELS GROUP reserves the right to occasionally activate special limited-time offers reserved for Members and entailing a 5% initial reduction from a higher percentage.
All of the terms and conditions of use of the Program are applicable to the special offers.
5.3 ACCESS TO RESERVATIONS
The Member has the opportunity to consult and manage his past and future bookings on his Personal Space by clicking on " my bookings ".
5.4 PERSONALIZED BENEFITS THROUGHOUT THE YEAR :
By accepting to join the Program, the Member receives information related to the proper management of their Account (“ service ” communications) and will receive sales communications directly related to the Program, specifically early accessto promotional offers or the possibility of accumulating the Member rate with current promotions on certain promotional rates.
6. FORGET YOUR PASSWORD?
If the password of the member account cannot be remembered, LOUVRE HOTELS offers the Member the possibility to recreate the password. To recreate the password, the Member must select the "forgotten password " link accessible on one of the Platforms and then enter the account identifier. An email is then sent to the email address entered by the Member when creating an account indicating the steps to follow to recreate the password.
7. CANCELLATION AND / OR MODIFICATION OF THE PROGRAM
LOUVRE HOTELS reserves the right to cancel the Program or to modify the Terms and Conditions at any time, without compensation, in particular because of the evolving nature of the Services that may be subject to deletion or changes in their features.
The preceding Terms and Conditions of Use shall then be automatically canceled and replaced by the new version that is immediately enforceable against the Member and that mentions the date of the last update, indicated at the top of the Terms and Conditions of Use. To be informed of potential modifications and updates, it is recommended that the Member consult the Terms and Conditions regularly on the Platforms.
Each Member shall use the Platforms and the Program in a responsible, respectful and courteous manner with respect to the rights of LOUVRE HOTELS and any third party.
By accessing the Program, the Member undertakes and guarantees, in particular, that he or she :
In addition, the Member agrees not to :
The Member also undertakes not to divulge any personal, professional or confidential information disseminated through the Platform(s) or about the use of the Platform(s) or from third parties.
The Member also abstains from any processing of Personal Data obtained on the Platform(s) or through it and in particular any collection, any unauthorized use, diverted and any act likely to undermine the privacy and personal data or the reputation of one or more of the Members or User(s) or any other person or corporate entity.
9. PROTECTION OF YOUR PERSONAL DATA
LOUVRE HOTELS, as Data Controller, collects and processes Personal Data provided by Program Members, in compliance with the new General Data Protection Regulations (hereinafter " GDPR ") and the French Data Protection Act..
  Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation)
 French Law no. 78-17 of January 6, 1978 regarding data processing, files and individual freedom